To further complicate this, it's a birthday gift for my mom in another state, so she had no idea it was the wrong item when UPS dropped it off. A week had passed after the scheduled arrival date and my package had not arrived. I would like to make it clear that I did not order these goods, and they are unsolicited. I next contacted Walmart via online chat. ULPT Request: Returning items to Walmart Due to a shipping mistake on Amazon’s part, I wound up with 3x CLS1110 Walkie-talkies (they actually told me to keep them!) Someone had sufficient information to buy a … Yesterday my mom received was an 18 Pack of … Although customers don't have to return an unordered item, if he agrees to return it, you must pay shipping and any other costs the consumer has incurred. Of course, I said yes. At $160 I’d like to return them as “a gift” but obvs Amazon isn’t going to bite on that. I was going to buy a Walmart gift card and just drop ship the order but I figure they will receive the item with Walmart branding all over it. Your email address will never be sold or distributed to a third party for any reason. I ordered some edging for my garden bed online at Walmart.com. Pretty bizarre, I just happened to be checking my checking account due to a payroll snafu at work, and notice a random $80 charge for Walmart.com from about an hour before this morning (4/30/19). This egregiously abhorrent policy inflicted on its sellers by Walmart is just wrong and needs to really be addressed and talked about in my view. I ordered an Instant Pot Duo SV 6qt Multi-Use Pressure Cooker (Item #2226685). They say my package has been lost and would I like a refund. If the customer placed an order but received the wrong item, consider offering an incentive such as a discount or free shipping on the next order. This ludicrous position taken by Walmart sinks so low in seller abuse that even Ebay, Amazon & Paypal (or the CC companies) wouldn't steal its seller funds with such a laughable reason. • The Lululemon customer who received 19 extra running hats in the mail and was told to keep them all; • The shopper who ordered one iPod Touch from Walmart and … As I've been sitting in front of the PC working all morning I obviously didn't order an accessory kit for a food processor I never heard of. Costco shipped the wrong item. Say you accidentally mail the wrong item to a customer that is $20-$30. My Items. bestbuystore.jpg (Plain Dealer file photo) Q: You may already be aware of this, but there is a new (to me) scam going around. Enter Location. “On (date when the package was received), I received from you: (description of item or items received). I know that you should either: i. reship the correct item if the customer is okay with that or ii. 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